Frequently Asked Questions

Where are you located?

We are located at Green Valley, New South Wales, and providing our exhaust and HVAC duct cleaning services all over Sydney and suburbs, Australia. Our postal address and contact numbers are:

  • Address: PO Box 1230 Green Valley NSW 2168
  • Telephone: (02) 4647 2751
  • Mobile: 0432 725 419
  • Email: jefffox64@hotmail.com

How often should HVAC ducts be cleaned?

The indoor and outdoor units should be serviced once each season, furnace in the winter, ac in the summer. This involves cleaning the outdoor coil for sure, inspecting electrical components, checking refrigerant charge, and cleaning furnace components as needed.

How often should Kitchen exhaust be cleaned?

The most common cleaning frequency is every 3 months. This can vary, however. The kitchen exhaust systems that need cleaning must often are those over wood-burning or charcoal-burning stoves. These should be cleaned every month at least, and in some cases as often as every 2 weeks.

What areas do you serve?

We are located at Green Valley, New South Wales, and providing our exhaust and HVAC duct cleaning services all over Sydney and suburbs, Liverpool Region, New South Wales.

How much do you cost?

It depends upon the projects. We give a quotation only after site inspections. We also send our inspection team for site inspection on demand. Air duct cleaning should take about 3-4 hours and cost between $300 and $500

What are my payment options?

You can pay with card or in cash. We also have easy mode of payment with installment.

How much time does it take to clean the air ducts in my home?

It depends how dirty the ducts are and what type of cleaning you are looking for. Again the location of your house also matters and how much area you want us to clean. The typical single-family home’s air duct system takes between 2 to 4 hours to clean with a crew consisting of at least two technicians. Older homes and those with pets may take longer to clean. Newer homes, townhomes and condominiums may take less time to clean.

Does the cleaning process make a mess in our home?

No. Our technicians are equipped with the highest quality and most state of the art duct cleaning equipment. All vacuum devices used in our process utilize HEPA (high efficiency particulate air). This filtration is rated at 99.97% at .3 microns.

Are chemicals used in the cleaning process?

No. Chemicals are not used unless required by an industrial hygienist or a certified restoration contractor. In the event chemicals are required to perform a project Fox Duct and Exhaust Cleaning will only use an EPA registered anti-microbial solution. MSDS (material safety data sheets) are available upon request. Application of a mild non-toxic anti-microbial solution may be ordered at an additional charge. If microbial growth is identified or suspected, application of these chemicals is not recommended as part of a routine maintenance program.

Do you have to cut any holes in the ductwork?

Yes. We typically have to cut two holes per system in order to clean it properly. One hole will be cut on the supply plenum as close to the furnace/air handler as possible. The second access is made on the return duct near the filter rack/section. All service access covers will be installed in accordance with NADCA and SMACNA standards. After cleaning is done you may notice small one inch round grey colored cap plugs. These plugs are used to seal cleaning access points throughout the system and do not affect the system performance.